We always strive to achieve excellence and appreciate you, the customer. We also want you to know that some flowers are not always available for us, we will use a substitute for your arrangement. Please remember the pictures are only suggestions for what your flowers will look like. It is not set in stone because we are individuals with our artistic vision of what your arrangement will look like. This aspect is why we love this business so much; we can use the same flowers every day yet create something personal and individual as you are the customer who purchases our floral creations.
*ALL ORDERS MUST BE PLACED 30 DAYS IN ADVANCE FOR WEDDINGS...1 WEEK FOR PROM
*Love this design, but, looking for different colors. There is typically no cost difference involved in adjusting colors. Simply e-mail us letting us know what colors you have in mind and we can confirm availability before your order is placed.
In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.
Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.
If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.
